Joining the resident portal
Lost your letter, or your code doesn't work
How to get a new registration letter from the Board.
Steps
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Step 1: Letters go to the owner of record at the mailing address on the county tax records. If you bought your home recently or live somewhere else, yours may have gone to another address.
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Step 2: Go to Contact the Board. Choose the Topic 1 Portal account help, give your name, email and your Fox Valley address, and say what happened. Choose Send message.
Asking the Board for help with your account. -
Step 3: The Board checks that you're the owner and mails a new letter (or gives you the code another way). A new code replaces the old one.
Good to know
- Renters don't need a code: the homeowner invites you instead.